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How long does shipping take?

We carry products that are both located in the United States and in China, so delivery times will vary depending on where your item is coming from. Normally, packages arrive between 2-4 weeks after you place your order. Contact our customer service email support@geniusvillain.com or access our contact form from the main menu if you haven't received your package yet so we can take a look for any issues.

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My tracking information has been showing "Origin Post is Preparing Shipment" for a while.

Origin Post is Preparing Shipment -> We have received notice that the originating post is preparing to dispatch this mail piece.

This is completely normal. All this means is that the package is still in transit and is making its way from our warehouse in China to your destination. The tracking information is limited at this point and might be stuck on that status for a couple weeks, but rest assured, the package is constantly moving. 


Normally, packages arrive between 2-4 weeks after you place your order. Contact our customer service email support@geniusvillain.com or access our contact form from the main menu if you haven't received your package yet so we can take a look for any issues.


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Is international shipping available?

Yes! We ship worldwide.
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How do I get a refund?

We offer hassle free 30 day returns. Contact us here or email us at support@geniusvillain.com to process a return. Please check out our return policy for additional information.